Frequently Asked Questions
Frequently Asked Question Topics
Sizing & Fit
Our dresses are available in sizes 00-30W. Most are available with extra length, unless otherwise noted in the description. Extra length is strongly suggested for anyone 5'7' or taller, particularly for full length styles.
To find your size, please view our size charts and watch our How-To Take Your Measurements video for step-by-step visual instructions. It is customary for most people to need minor alterations to get a perfect fit. If you are unsure about which size to order, please contact us.
Fabric Swatches & Extra Fabric
Swatches for all current fabrics are available directly to you through our Online Swatch Store.
We sell our fabrics, zippers, and trims by the yard. You can order fabric online or contact your retailer about prices and availability.
If your girls are wearing the same dress or dresses in the same fabric and color, it is ideal to have your entire bridal party place their dress orders at the same time to ensure dye-lot.
If your bridesmaids are choosing different style dresses/fabrics in the same color, keep in mind dye-lot variations can occur. The difference will not be drastic, but there may be a slight shading difference between styles.
Special Order: Special Order dresses generally ship 8-9 weeks from the time you place your order.
Rush Delivery: Rush delivery is available on most special order styles, unless otherwise noted in the description. Rush orders ship approximately 7-8 weeks from the time you place your order. Please contact us to learn more about our Rush Services. Or browse our In-Stock bridesmaid dresses, which ship in 1-3 business days.
In-stock/Returnable Merchandise: In-stock dresses, tuxedos and accessory orders ship 1-3 business days from date of order. These items are 100% returnable within 30 days of receiving your order (All fabric and swatch orders are final sale, non-returnable). View our Full Return Policy.
Important Note: We STRONGLY suggest that you order your dress so that you receive it at least 2 weeks prior to your event date. You are more than welcome to inquire about the possibility of placing a rush order by contacting us.
Special Order Dresses vs. In-Stock Dresses
Special order dresses are cut to order. Meaning, they are not put into work until you place your order. Special order dresses are delivered approximately 8-9 weeks from the confirmed order date, and all sales are final.
In-stock/Returnable dresses are stocked for immediate delivery. In-stock dresses ship immediately. In-stock dresses are 100% returnable. View our Full Return Policy.
Returns & Exchanges
For information on returns and exchanges, please view Our Return Policy.
Coupons & Discounts
Coupon codes cannot be applied to previous purchases and cannot be redeemed for cash or combined with any other offers. Limit one coupon per order.